Privacy Policy

This Privacy Policy explains how Fashion Day (Pvt) Ltd, Registration No. PV00000000, located at A.M Dissanayaka Building, Thalawa Road, Kekirawa, Sri Lanka. We collects, uses, maintains, and protects information from user who visit or make purchases through our website.
This policy applies to all products and services offered by our company.

Our website address is: https://fashionday.lk

1. Personal Identification Information

We may collect personal information from you in several ways, including when you:

Visit our website
Place an order
Register an account
Subscribe to our newsletter
Fill out a form
Contact customer support

Information collected may include:

Full Name
Email Address
Phone Number
Billing/Shipping Address

You may visit our Site anonymously. We collect your personal information only if you voluntarily submit it. Refusing to submit personal information may affect certain Site features and order processing.

2. Non-Personal Identification Information

We may collect non-personal information whenever you interact with the Site, such as:

Browser name
Device type
Operating system
Internet service provider
Technical usage details

This information helps us improve our website performance and user experience.

3. Cookies

Our Site may use “Cookies” to enhance your browsing experience. Cookies may be used for:

Remembering preferences
Analytics
Shopping cart functionality

You may choose to disable cookies through your browser settings. However, certain parts of the Site may not function properly.

4. How We Use Collected Information

We use your information for the following purposes:

✔ Improve Customer Service

Helps us respond to your inquiries, orders, and support requests.

✔ Personalize User Experience

We analyze how customers use our website to improve features and navigation.

✔ Improve Our Website

Your feedback helps us enhance our products and services.

✔ Process Orders and Deliveries

We use your information to manage payments, shipping, and order confirmations.

✔ Send Promotions & Updates

With your permission, we may send newsletters, product updates, promotions, and special offers.

✔ Email Notifications

We may email you about order updates, confirmations, and responses to your inquiries.
You may unsubscribe anytime using the link provided in our emails.

✔ Booking/Order Handling

Your information is required to confirm and process your order efficiently.

5. Requirement to Provide Data

You must provide accurate personal details for us to process your order.
We cannot prepare or deliver your order without the required information.

6. How We Protect Your Information

We follow strong data security measures to protect your personal information, including:

Secure data storage
Encrypted communication
Restricted access to customer data
Regular security checks

We protect your personal data from unauthorized access, alteration, or disclosure.

7. Data Recipients

We may share your information with trusted third parties, such as:

Courier partners
Payment gateways
IT service providers
Marketing service providers
Business analytics partners

These partners receive only the data necessary to perform their functions.

8. Sharing Your Personal Information

We do not sell, trade, or rent your personal information.

We may share aggregated demographic information (not linked to personal data) with our trusted partners for business or marketing purposes.

Third-party service providers may assist us with newsletters, surveys, and promotions, and we may share your information with them for limited purposes.

9. Your Data Rights

You have the right to:

Request access to your personal data
Request corrections (rectification)
Request deletion (erasure)
Request processing restrictions
Object to data processing
Request data portability
Withdraw your consent at any time

Processing done before consent withdrawal remains lawful.

10. Policy Updates

Policy UpdatesWe may update this Privacy Policy at any time.
The updated date will appear at the bottom of this page.

We encourage you to review this page periodically to stay informed.

11. Data Retention

We retain your data for:

A minimum of 7 years, and
A maximum duration required by Sri Lankan law or standard business practices

12. Acceptance of Terms

By using our Site, you agree to this Privacy Policy.
If you do not agree, please do not use the Site.

Continued use after updates will be considered acceptance of the revised policy.

13. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

Fashion Day (Pvt) Ltd
Email: support@fashionday.lk
Phone: +94 77 990 2500
Operating Hours: 8.00 AM – 8.00 PM (Mon–Sun)

14. Disclaimer

Although we strive to keep all information accurate and up to date:

We do not guarantee complete accuracy
All content is for informational purposes
We are not responsible for any damages caused by the use or inability to use our website
Unauthorized use of the website is prohibited

15. Submitted Materials

If you upload or submit any content to our servers, you confirm that:

You own the rights to that content
It does not violate any third-party rights
It is legally permitted for use on our website

16. Intellectual Property Rights

All content on this website including text, images, graphics, logos, designs, and data is the property of Fashion Day (Pvt) Ltd or used with permission.

Users may not copy, distribute, extract, or commercially exploit any content unless explicitly authorized.

17. Third-Party Consent

If you submit personal information on behalf of another person, you confirm that:

You have their permission
They understand this Privacy Policy
They are aware of their rights
They agree to share their data with us